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Artist Support

Artist Support has all the info you need to get going and start a successful shop on Skreened. 

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Skreened Support

Getting Started
How can I make a product with an image on my computer?

If you are creating a custom product that you don't intend to add to your store, use our Create Tool. There, you can upload your artwork, add text or our awesome image elements. Then, just select the style, color, and size that you want and add it to your cart.

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How can I sell my designs on Skreened?

It's easy!

First, just create a free account. It takes just a few moments.

Then, in your account area, create a shop and begin adding your designs with great titles and descriptions.

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Who creates the products available on Skreened?

All of our products are uploaded by people like you all around the world. Our products reflect the diverse expressions of all of our users. If you would like to sell your designs on Skreened, sign up for a free account, and you can begin uploading your designs immediately.

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What is my Skreened Artist profile?

Your profile contains information about you. It is connected to all your stores and galleries. Fill out as much or as little information as you wish. It's your chance to tell your story and make a connection with your customers.

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How much money do people make selling on Skreened?

Skreened is free, and some people use the Skreened marketplace to make their sole income. They also put quite a bit of time and energy into creating new designs and promoting their shop, and generally do quite well. Some people also use Skreened for fun or to make products available for their friends or other groups.

It's all what you make of it.

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What is my store commission?

Your commission is the dollar amount you add to the base price of an item. When your design sells, the amount of commission earned will appear in your ledger.

How much you earn depends on what commission you set. Based on extensive research regarding price sensitivity, we discovered commissions over $4.00 have increasing marketing costs required to sell high-cost items. Simply put, it takes more money to sell items that cost more money to customers.

This discovery led to a Marketplace Optimization Adjustment (MOA) for commissions set above $4.00, with a hard commission cap at $10.00 USD. Please read the next section to learn more about the MOA.

In addition, you can set both a store-wide commission or an individual design commission. The individual item's commission will override the store-wide commission. Individual item commissions are also subject to the MOA.

Here's an example of setting an individual commission (vs. store-wide): Let's say you upload a design that you would like $4.00 USD for each time it sells. When creating that item, in the advanced settings, simply put "4" in the box for your commission. If someone orders that design on an item with a base price of $16.99, they will be charged $20.99 plus shipping and any applicable tax. Your ledger will then be credited $4.00 vs. the original commission set for your shop.

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Managing My Shop
My design says it's "In Review". What does that mean?

All products on Skreened are manually reviewed before going live to your shop. This ensures each product in our marketplace meets our Terms Of Service.

If your product is already published and you would like to make an edit to its design or any of its accompanying information, you can do so by making your changes, then hitting "Submit For Review". This will send your design back to our review team. There may be a delay or removal of the design before updates are made.

We understand this may be an inconvenience and thank you for your patience. Taking time to manually review each design helps uphold the integrity of our marketplace. We appreciate your understanding.

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Can I pick my own Skreened web address?

Yes!
When you create a new shop, you get to select your own unique web address.  

e.g. http://skreened.com/YourStore

Choose wisely, because although you can change it later on, changing it will cause any old links to stop working in search engines and social media.

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Can I use your images to promote my Skreened shop?

Yes! Your success is our success. Be sure to link back to your shop. 

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Can I have multiple shops to sell different types of designs?

Yes!

You can have funny t-shirt designs in one store, and another store dedicated to politics. Each shop in your account will have their own unique URL.

You can further organize each store by putting your products into categories. Categories are subsections of each shop. So, for example, you can have one account, and multiple shops. If one of the shops is dedicated to humor, you can create categories in that humor shop to make it easier to find different types of jokes, for instance. 

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What are Categories?

Categories help you organize your designs within your Skreened shop.

Your visitors can browse everything, or just products in the category you have set up.

Shops don't have to have a category, but some people find it useful.

Note: In addition to organizing designs by category, it's highly recomended that you use tags to help everyone find your designs when they search for the Skreened marketplace.

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What are Tags?

Tags are words or short phrases, separated by commas, which describe the content of your design.

Tags help us power our search results in the Skreened marketplace. It's also how the rest of the web finds your products! Search engines use tags as part of how they find content on the web, along with titles and descriptions. Be sure to title, describe and tag every design with relevant and descriptive words.

Tag Hints:  

1. Be Relevant: When you're coming up with key words to describe your shirt or store, they should reflect what is actually in the store or on the shirt. Using popular terms that you think will cause people to "stumble" upon your design won't work. For one, search engines notice that your content doesn't match your keywords, and they can shuffle you to the bottom of the list. Example: If you have a design with a cat wearing sunglasses, a good set of tags would be: Cat, T-shirt, sunglasses, cool, kitten. (Note: the most relavent terms should be at the front.)


2. Be Brief: The more concise your key words are, the more success you'll have at targeting people who might be looking for your design. A keyword term like "that one shirt that charlie brown always wears in the peanut cartoons" may be very descriptive, but it's waaaaay to long and contains a bunch of useless words. Try to imagine that you're only allowed to say a maximum of four words to describe your shirt, and the fewer the better. "Charlie Brown Shirt" would be better, as it includes no unnecessary information and you have a pretty good idea of what it is.

3. Don't Repeat: Don't repeat, don't repeat, don't repeat. Using the same keyword five times will not make it five times more likely that a search for your design will pop up. It will make it five times more likely that you've tripped Google's alarm that you're "keyword loading." It's a practice they don't take kindly to, and that's reflected in their search results.

4. 5 Keywords MAX!: We didn't just put that 5 maximum keyword limit on their for our own health. Five is the perfect number to really make it clear what your design is or is related to, while not lessening the relevancy of the content of your page or pages. To be clear, a keyword doesn't have to be a single word, it's a term, and sometimes that's preferable. For example "Hammer" could be a keyword, as could "John Henry". If you enter in "John" and "Henry" in as seperate keywords, and not together, then each is competing against all the instances of "John" and "Henry" over the entire internet. If "John Henry" is one term, then when someone types John Henry into Google, Google will show results pertaining to John Henry as one term before they delve into all the Johns and all the Henrys. If someone types "John Henry with his Hammer shirt" into google and you've got the tags "John Henry, Hammer, shirt" on your design, then your design is only competing with other John Henry shirts in which he's got his Hammer, thus, you're further up the list.  

5. Update!: Writing keywords and phrases is a lot like trying to pick out the NFL's MVP before the season even starts. There's some science to it. It's not entirely random, but sometimes, you may have to go back and make adjustments. (Note: if you notice that the minute you update a set of keywords that it doesn't jump anywhere in a search engine, fear not. It usually takes between a couple hours and a couple days for search engines' "Crawlers" to rescan...THE ENTIRE INTERNET so they can make adjustments. Be patient.)

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Will I be charged my commission if I buy my own design?

No.

You will only be charged the base price for the item.

Note: You must sign in if you want to buy your own item without the commission charge.

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What is the commission payment schedule?

Commissions are paid out by request only.

To request payment of your commission, log in to your Skreened account and go to the Account > Ledger section. If your preferred payment method is PayPal, you must have the email address that is connected to your PayPal account listed in the Preferences section of your Skreened Account area.

If you are requesting payment by check, make sure your contact address is up-to-date. If the address is incorrect or absent, we will not be able to re-issue a payment.

There is a 45 day waiting period before you can request funds, after which we have 10 business days to process and issue the payment. This accounts for returns, exchanges and processing times.

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How are commissions paid out?

Commissions are paid out upon request. These requests can be made in your account interface

There are 2 commission payout methods for you to choose from. You can specify these under Account > Preferences. If you want to receive payment, be sure that we have the proper contact and payment information for you.

  • A check in US Dollars issued via US Mail. Please verify your mailing address in your Skreened Contact Information.
  • An electronic payment sent to a valid PayPal email address. Standard PayPal fees may apply. (recommended)

There is a 45 day waiting period before you can request funds, after which we have 10 business days to process and issue the payment. This accounts for returns, exchanges and processing times.

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How can I promote my Skreened shop?

Check out some of the resources we've put together to help you succeed as a Skreened Artist

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Can't find an answer to your question? No problem, simply contact us.

What are Galleries?

Galleries are a way for each Skreened user to curate designs from the entire Skreened marketplace.

Any Skreened user can set up galleries in the account area of the website. People can set up thematic galleries or just a collection of their favorite products.

Once you've created your gallery, you can also share your gallery to your friends as a wish list, or just crack everyone up with your sharp eye for wit! 

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Creating A Product
How can I make a product with an image on my computer?

If you are creating a custom product that you don't intend to add to your store, use our Create Tool. There, you can upload your artwork, add text or our awesome image elements. Then, just select the style, color, and size that you want and add it to your cart.

Did this answer your question?          
We're glad we could help!
Can't find an answer to your question? No problem, simply contact us.

How can I sell my designs on Skreened?

It's easy!

First, just create a free account. It takes just a few moments.

Then, in your account area, create a shop and begin adding your designs with great titles and descriptions.

Did this answer your question?          
We're glad we could help!
Can't find an answer to your question? No problem, simply contact us.

I'm using my own design for my custom order, is there anything special I should know?

We recommend a 300dpi (dots per inch) file at actual print size. (Actual print size is 11" X 17")
Templates are available for download here: .PSD (photoshop) .JPG .PNG

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What type of image file formats do you accept?

We accept several image file formats:

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What resolution do you recommend?

When designing for apparel, we recommend a 300 dpi (dots per inch) file at actual print size. (Actual print size is 11" X 17")
Templates are available for download here: .PSD (photoshop) .JPG .PNG

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Should I use RGB or CMYK color?

Files set to use RGB color are the prefered format to upload but we can accept uploads of both RGB and CMYK art files. 

Please note, because of the differences in various screen color calibration and a number of other factors, we can not offer exact color matching. 

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I have a file smaller than 300 dpi at actual size. Will it look ok?

Scaling a small image to print large on a shirt doesn't look great. Beware of scaling small images on the create page. An easy test is to print the image out at home at the size you want it to appear on the shirt. If it looks acceptable, it will probably be ok.

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What kind of compression should I use on .jpg files?

If possible, use no or low compression / High Quality (for .jpg / .jpeg files)

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Avoid these things when uploading files into the Create Tool
  • Avoid using image file names with special characters and/or spaces.
  • Very large images above 2200 x 3400 pixels.
  • 16 or 32 bit .png files
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What does "Add a white layer under your design" do?

At Skreened, you can get most styles and colors of custom shirts printed two ways.

1. Not checking 'Add a white layer under your design'
In this mode, white parts of an image become transparent when the image is placed on a garment. Colors in the design will be darker than the garment.

Imagine putting a sheet of color paper in a printer and printing a photo. The richer the color of the paper, the less the colors of your design will show. The darker the color of paper, the darker your design will have to be to show up. 

 

If you are familiar with Adobe Photoshop, the "Multiply" layer style is a good simulation of how the print will turn out.

Colors lighter than the garment will not appear brighter than the garment but rather darken or tint it. To get a hands-on understanding of this, use our create tool to upload and preview your image. The preview is a pretty accurate view of the final product.

2. Checking 'Add a white Layer under your design'
When you upload a graphic to our create tool, you can control what is transparent and what prints as white.

Start by using a .GIF or .PNG format. Then with proper transparency settings, the create tool will allow you to control where to print white on many shirt styles and colors that we offer.

When you upload a file, you can check the box that says "Add a white layer under your design" and your design's preview will reflect how the item will print.

Note: there is an additional charge for printing an underbase on shirts.

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Promoting My Work
What is my Skreened Artist profile?

Your profile contains information about you. It is connected to all your stores and galleries. Fill out as much or as little information as you wish. It's your chance to tell your story and make a connection with your customers.

Did this answer your question?          
We're glad we could help!
Can't find an answer to your question? No problem, simply contact us.

What are Tags?

Tags are words or short phrases, separated by commas, which describe the content of your design.

Tags help us power our search results in the Skreened marketplace. It's also how the rest of the web finds your products! Search engines use tags as part of how they find content on the web, along with titles and descriptions. Be sure to title, describe and tag every design with relevant and descriptive words.

Tag Hints:  

1. Be Relevant: When you're coming up with key words to describe your shirt or store, they should reflect what is actually in the store or on the shirt. Using popular terms that you think will cause people to "stumble" upon your design won't work. For one, search engines notice that your content doesn't match your keywords, and they can shuffle you to the bottom of the list. Example: If you have a design with a cat wearing sunglasses, a good set of tags would be: Cat, T-shirt, sunglasses, cool, kitten. (Note: the most relavent terms should be at the front.)


2. Be Brief: The more concise your key words are, the more success you'll have at targeting people who might be looking for your design. A keyword term like "that one shirt that charlie brown always wears in the peanut cartoons" may be very descriptive, but it's waaaaay to long and contains a bunch of useless words. Try to imagine that you're only allowed to say a maximum of four words to describe your shirt, and the fewer the better. "Charlie Brown Shirt" would be better, as it includes no unnecessary information and you have a pretty good idea of what it is.

3. Don't Repeat: Don't repeat, don't repeat, don't repeat. Using the same keyword five times will not make it five times more likely that a search for your design will pop up. It will make it five times more likely that you've tripped Google's alarm that you're "keyword loading." It's a practice they don't take kindly to, and that's reflected in their search results.

4. 5 Keywords MAX!: We didn't just put that 5 maximum keyword limit on their for our own health. Five is the perfect number to really make it clear what your design is or is related to, while not lessening the relevancy of the content of your page or pages. To be clear, a keyword doesn't have to be a single word, it's a term, and sometimes that's preferable. For example "Hammer" could be a keyword, as could "John Henry". If you enter in "John" and "Henry" in as seperate keywords, and not together, then each is competing against all the instances of "John" and "Henry" over the entire internet. If "John Henry" is one term, then when someone types John Henry into Google, Google will show results pertaining to John Henry as one term before they delve into all the Johns and all the Henrys. If someone types "John Henry with his Hammer shirt" into google and you've got the tags "John Henry, Hammer, shirt" on your design, then your design is only competing with other John Henry shirts in which he's got his Hammer, thus, you're further up the list.  

5. Update!: Writing keywords and phrases is a lot like trying to pick out the NFL's MVP before the season even starts. There's some science to it. It's not entirely random, but sometimes, you may have to go back and make adjustments. (Note: if you notice that the minute you update a set of keywords that it doesn't jump anywhere in a search engine, fear not. It usually takes between a couple hours and a couple days for search engines' "Crawlers" to rescan...THE ENTIRE INTERNET so they can make adjustments. Be patient.)

Did this answer your question?          
We're glad we could help!
Can't find an answer to your question? No problem, simply contact us.

How can I promote my Skreened shop?

Check out some of the resources we've put together to help you succeed as a Skreened Artist

Did this answer your question?          
We're glad we could help!
Can't find an answer to your question? No problem, simply contact us.

Getting Paid
How much money do people make selling on Skreened?

Skreened is free, and some people use the Skreened marketplace to make their sole income. They also put quite a bit of time and energy into creating new designs and promoting their shop, and generally do quite well. Some people also use Skreened for fun or to make products available for their friends or other groups.

It's all what you make of it.

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Can't find an answer to your question? No problem, simply contact us.

Where do I enter my commission?

When you are in the initial shop page, you will see Default Commission. This is a commission that will be set on each product in your shop.

If you're interested in setting a different commission for certain products, that can be found in the Advanced Settings in the setup for that specific design.

You can always go back and adjust both the Default Commission of your shop or the specific commission of an individual products this way.

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When is my Commission available for withdrawl?

Artist commissions are available 45 days after a purchase has been completed. This period accounts for any returns and exchanges as well as processing time.

Once this period has expired, you can request a commission payment in your Account Area.

After your request is received we have 10 business days to issue the commission.

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How are commissions paid out?

Commissions are paid out upon request. These requests can be made in your account interface

There are 2 commission payout methods for you to choose from. You can specify these under Account > Preferences. If you want to receive payment, be sure that we have the proper contact and payment information for you.

  • A check in US Dollars issued via US Mail. Please verify your mailing address in your Skreened Contact Information.
  • An electronic payment sent to a valid PayPal email address. Standard PayPal fees may apply. (recommended)

There is a 45 day waiting period before you can request funds, after which we have 10 business days to process and issue the payment. This accounts for returns, exchanges and processing times.

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Can't find an answer to your question? No problem, simply contact us.

Do promotions and sales affect my commission?

Yes.

From time to time, Skreened runs sales to encourage customers to purchase more of your products.

Your commission credit is based on the discounted price the customer pays.

For example, if Skreened runs a promotion where products are 20% off and you have a $4 commission on a certain design, your commission on the design, through that particular promotion would be $3.20 (20% off of $4).

The amount of the sale will be noted in your ledger.

If your commission is set at $4.01 or above, the MOA* will be applied post-discount. For example, if the same 20% off promotion is run sitewide, and your commission is set at $10.00, the effective commission will be $8.00 (20% off of $10). The MOA then applies to $8.00, resulting in a $4.80 commission credit to your account. Details of how the promotion and MOA applies to your commission will appear in your ledger.

*Marketplace Optimization Adjustment. Please read more in the "What is the MOA and what are its benefits?" section.

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